June 28, 2015

Whole Foods in more trouble

Gothamist, NYC - An investigation by the city's Department of Consumer Affairs has uncovered some shady price tags at our fleet of Whole Foods stores that show customers have been overcharged for their already pricey pre-packaged goods. "DCA tested packages of 80 different types of pre-packaged products and found all of the products had packages with mislabeled weights," according to a DCA press release.

The investigation looked at products that are weighed and labeled and found a "systematic problem" whereby customers were routinely overcharged for things like nuts, snack foods, poultry and other grocery products. Eight packages of chicken tenders—priced at $9.99 per pound—were inaccurately priced and labeled to the tune of a $4.13 overcharge to the customer per package, a store profit of $33.04 for the set. DCA says one package was overpriced as much as $4.85. "Additionally, 89 percent of the packages tested did not meet the federal standard for the maximum amount that an individual package can deviate from the actual weight, which is set by the U.S. Department of Commerce."

.. Whole Foods wasn't the only city grocery targeted in the probe, but it received the worst report card by far. According to data obtained by the Daily News, the Union Square location was the naughtiest of any store in the city since 2014, with 15 mislabeled packages discovered over two inspections. Following closely behind, the Tribeca Whole Foods (14 overcharges) and Brooklyn location (13 overcharges) also discovered during two inspections.

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